Commercial Door Hardware Service

Mobile Service for Commercial Locks, Closers and Exit Hardware

Commercial doors depend on several pieces of hardware working together. The lock, latch, cylinder, lever, closer, strike, panic bar, and other components must operate correctly for employees and customers to use the opening as intended.

Handee Lock & Key provides mobile service for all kinds of commercial door hardware throughout Southeast Georgia. We help businesses, property managers, contractors, churches, offices, retailers, restaurants, warehouses, apartment communities, and other organizations evaluate hardware problems and determine a practical solution.

Our services may include hardware adjustment, servicing, rekeying, component replacement, and installation of compatible commercial hardware.

As a locally owned, family-operated locksmith business with more than five years of hands-on experience, we focus on the locks and operating hardware attached to the door. General structural door, frame, glass, welding, and carpentry work may require the appropriate door or building-service contractor.

Commercial Door Hardware We Service

Commercial properties use many different hardware configurations based on the door, building use, access requirements, and frequency of use.

• Cylindrical locks
• Mortise locks
• Commercial levers
• Commercial deadbolts
• Storefront locks
• Narrow-stile door hardware
• Mortise cylinders
• Rim cylinders
• Interchangeable-core systems
• Door closers
• Panic bars
• Exit devices
• Latches
• Strikes
• Deadlatches
• Hook bolts
• Push and pull hardware
• Exterior trim
• Keyed cabinets
• Utility locks
• Padlocks
• Specialty commercial locks
• Related mechanical door hardware

The available service depends on the hardware design, condition, door preparation, parts availability, and whether the problem is within locksmith scope.

Hardware Problems We Commonly Evaluate

Commercial hardware often gives warning signs before it stops operating completely.

• A door does not latch consistently
• A lock is difficult to turn
• A key sticks or binds
• A lever is loose or sagging
• A latch does not retract properly
• A cylinder spins or feels loose
• A closer allows the door to slam
• A door closes too slowly
• A closer is leaking
• A door does not return to the closed position
• A panic bar sticks or does not retract
• An exit device does not latch
• Storefront hardware is worn or unreliable
• Employees must lift, pull, or push the door unusually hard
• A key operates one side of the opening but not another
• Hardware has been damaged during normal use or an attempted entry
• A replacement part does not fit or function correctly
• The business needs a different lock function or key arrangement

The visible symptom does not always identify the cause. A latching problem may involve the lock, strike, closer, alignment, door position, frame, hinges, or a combination of conditions.

We evaluate the hardware-related portion and explain when another type of contractor may also be needed.

Commercial Lock Service

Commercial locks are designed for different applications and levels of use. Selecting the correct replacement requires more than matching the appearance of the existing lock.

• Evaluating an unreliable lock
• Servicing compatible lock components
• Rekeying the lock
• Replacing a worn cylinder
• Replacing the lock when appropriate
• Matching compatible locks to an existing key system
• Changing the function of the hardware when a suitable option is available
• Keying several compatible locks alike
• Integrating a lock into an existing master-key system
• Installing compatible commercial lock hardware
• Cutting or duplicating authorized keys

• Schlage
• SARGENT
• Falcon
• BEST

We also work with many other commercial hardware manufacturers. Service depends on the specific product, keyway, function, condition, and availability of compatible components.

Cylindrical Locks and Commercial Levers

Cylindrical locks and commercial levers are common in offices, businesses, storage areas, churches, managed properties, and other commercial spaces.

• A loose lever
• A lever that sags
• A latch that does not retract
• A key that is difficult to turn
• A lock that no longer secures properly
• A damaged chassis
• Worn internal components
• An incorrect lock function
• Hardware that is not suitable for the amount of use it receives

Depending on the condition and design, service may involve adjustment, rekeying, cylinder replacement, component replacement, or installation of new compatible hardware.

When replacing a commercial lever, we consider the door preparation, handing, backset, lock function, keyway, door thickness, existing key system, and intended use.

Mortise Locks

Mortise locks are commonly found in commercial buildings, older facilities, institutional properties, offices, and heavier-use openings.

A mortise lock includes a lock body installed within a pocket in the door. The complete opening may also include a mortise cylinder, lever or knob trim, latch, deadbolt, thumbturn, and other operating components.

• Evaluating an existing lock body
• Rekeying or replacing the cylinder
• Servicing compatible operating components
• Correcting certain trim or spindle problems
• Replacing worn hardware when appropriate
• Matching compatible hardware to the existing key system
• Identifying the function and dimensions needed for replacement

Mortise hardware varies significantly. A replacement must match the door preparation, function, trim, backset, handing, and other dimensions.

Photos and measurements are often needed before the correct parts can be identified.

Storefront Locks and Narrow-Stile Hardware

Aluminum storefront doors often use narrow-stile hardware that differs from standard office or residential locks.

• Mortise cylinders
• Thumbturn cylinders
• Deadlatches
• Hook bolts
• Paddles
• Lever trim
• Push and pull hardware
• Exit devices
• Exterior trim
• Compatible electric-release components
• Related latching hardware

• A key that turns poorly
• A cylinder that is loose or damaged
• A latch that does not retract
• A storefront lock that will not secure properly
• Worn operating hardware
• A need to rekey the storefront
• A need to match the storefront to the business key system
• Replacement of compatible lock or cylinder components
• Hardware damaged during an attempted entry

Some storefront problems involve door alignment, pivots, hinges, the frame, glass, or structural components rather than the lock itself. We address the locksmith and hardware portion and explain when a storefront-door or glass contractor may be needed.

Door Closer Service

A door closer controls how a commercial door returns to the closed position after it is opened.

• Slams
• Closes too slowly
• Stops before reaching the frame
• Does not latch consistently
• Is difficult to open
• Moves unpredictably
• Leaks fluid
• Has a loose or damaged arm
• Does not remain properly controlled
• Has visible wear or damaged mounting hardware

• Evaluating the existing closer
• Adjusting supported closer settings
• Securing loose mounting hardware
• Evaluating the arm and related components
• Replacing worn or failed hardware
• Installing a compatible replacement closer
• Helping identify a closer suited to the door and use

Adjustment cannot correct every closer problem. A leaking, damaged, incorrectly sized, or severely worn closer may require replacement.

Door operation may also be affected by hinges, pivots, frame conditions, weather, door weight, alignment, or other conditions outside the closer itself.

Panic Bars and Exit Devices

Panic bars and exit devices allow a commercial door to release from the inside when the push bar or touchpad is operated.

• Exterior lever trim
• Exterior key cylinders
• Pull trim
• Vertical rods
• Latches
• Strikes
• Door closers
• Alarm components
• Electrified hardware
• Access-control equipment

Handee Lock & Key services many mechanical panic bars and exit devices.

• Evaluating an exit device that sticks
• Servicing or adjusting compatible components
• Addressing a device that does not retract properly
• Addressing a door that does not latch
• Rekeying or replacing the exterior cylinder
• Replacing damaged trim
• Replacing worn or failed mechanical hardware
• Installing a compatible device when appropriate
• Coordinating the device with the property’s key system

Exit hardware must continue to allow the opening to function as intended. Hardware should not be altered, blocked, or disabled in a way that interferes with authorized egress.

The property owner or manager is responsible for determining applicable building, accessibility, fire, and life-safety requirements. Some projects may require coordination with a door contractor, access-control company, fire inspector, building official, or other qualified professional.

Rim and Vertical-Rod Exit Devices

Commercial exit hardware may use different latching arrangements.

• Rim exit devices
• Surface vertical-rod devices
• Concealed vertical-rod devices
• Mortise exit devices
• Devices with exterior lever or pull trim

The correct service depends on how the device latches, the condition of the rods and latches, the door construction, the exterior trim, and the existing preparation.

Vertical-rod systems can involve components at the top and bottom of the door. Problems with the rods, latches, alignment, or concealed components may require additional evaluation before the scope can be confirmed.

We avoid promising a specific adjustment or replacement until the device and opening have been identified.

Commercial Cylinders and Interchangeable Cores

The cylinder is the keyed portion of many commercial locks.

• Mortise cylinders
• Rim cylinders
• Key-in-lever cylinders
• Conventional commercial cylinders
• Large-format interchangeable cores
• Small-format interchangeable cores
• BEST-style and compatible core systems

• Rekeying compatible cylinders
• Replacing worn cylinders
• Matching a cylinder to an existing key system
• Installing a compatible core
• Changing cores during employee or tenant turnover
• Control-key service
• Integrating a cylinder into a master-key system
• Evaluating an unknown keyway

A replacement cylinder or core must match the hardware format, keyway, cam or tailpiece, key system, and intended function.

Similar-looking cylinders are not necessarily interchangeable.

Latches, Strikes and Related Hardware

A lock may appear defective when the latch and strike do not meet correctly.

• A worn latch
• A damaged strike
• Loose mounting screws
• An incorrect strike
• An unsuitable latch
• A closer that does not bring the door fully closed
• Hardware that has shifted
• A door or frame that has moved
• Excessive resistance between the latch and strike

Handee Lock & Key can evaluate and service many lock, latch, and strike concerns.

When the root cause is a structural door, frame, hinge, pivot, or alignment problem outside reasonable hardware adjustment, another contractor may be required before the lock can operate reliably.

Commercial Deadbolts and Auxiliary Locks

Some commercial openings use deadbolts or other auxiliary locks in addition to the primary latching hardware.

• Rekeying compatible deadbolts
• Replacing cylinders
• Servicing or replacing worn mechanical hardware
• Matching the lock to an existing key system
• Evaluating a lock that is difficult to operate
• Installing compatible commercial deadbolt hardware where appropriate

Adding or changing auxiliary locking hardware should not interfere with required exit operation or the intended use of the opening.

We evaluate the existing configuration and explain when additional review is needed.

Hardware Replacement and Compatibility

Commercial hardware should not be selected by appearance alone.

• Door material
• Door thickness
• Existing preparation
• Backset
• Handing
• Lock function
• Latch type
• Cylinder format
• Keyway
• Existing master-key system
• Trim style
• Fastener locations
• Fire-label considerations
• Exit-hardware configuration
• Amount and type of daily use
• Compatibility with access-control components
• Available replacement parts

A replacement that is physically similar may still have the wrong dimensions, function, handing, cylinder, or internal design.

We identify the existing hardware and evaluate compatible options before ordering or installing replacement components whenever possible.

Customer-Supplied Commercial Hardware

Businesses and property managers sometimes purchase hardware before contacting a locksmith.

We may be able to install or service customer-supplied hardware, but it must be suitable for the opening and intended use.

• The wrong backset
• Incorrect handing
• An incompatible door preparation
• The wrong lock function
• An unsuitable cylinder or keyway
• Incorrect door thickness
• Missing components
• Incompatible trim
• An incorrect closer size or mounting style
• Exit hardware that does not match the door
• Hardware intended for a different type of property or use
• Parts that cannot be integrated into the existing key system

We cannot guarantee customer-supplied hardware that has not been independently verified.

Photos, model numbers, packaging information, dimensions, and manufacturer documentation may help us evaluate the product before the appointment.

Mechanical Hardware and Electronic Access Control

Some commercial openings combine mechanical locks and door hardware with electronic access-control equipment.

• Electric strikes
• Electrified locks
• Request-to-exit devices
• Card readers
• Keypads
• Door-position switches
• Power supplies
• Automatic operators
• Alarm connections
• Building access-control systems

Handee Lock & Key can evaluate the mechanical lock and hardware portion of many openings. Electronic programming, low-voltage wiring, power supplies, fire-alarm integration, and complete access-control system work should be confirmed separately based on the equipment and current scope.

A hardware problem should not be assumed to be an electrical problem, and an electrical problem should not be addressed by replacing mechanical hardware without proper evaluation.

Hardware for Different Commercial Properties

Commercial hardware needs vary based on how the property is used.

• Retail stores
• Restaurants
• Offices
• Hotels
• Warehouses
• Medical and professional offices
• Churches
• Apartment communities
• Rental properties
• Property-management offices
• Storage facilities
• Contractor facilities
• Service businesses
• Industrial properties
• Schools and organizational facilities
• Multi-unit commercial buildings

A lightly used private office may require different hardware from a busy public entrance, restaurant exit, hotel corridor, warehouse door, or apartment common area.

We consider the application and amount of use before recommending hardware.

Preventive Hardware Evaluation

Businesses do not always need to wait until hardware stops working completely.

• A closer begins leaking
• A lock becomes harder to operate
• A lever feels loose
• A panic bar occasionally sticks
• A door stops latching consistently
• Employees begin using extra force to operate the hardware
• Fasteners repeatedly loosen
• A cylinder or trim begins moving
• Replacement parts are becoming difficult to identify
• The business is planning a renovation or tenant change

Addressing a hardware concern early may provide more options than waiting until the opening is no longer usable.

Preventive service cannot eliminate ordinary wear, misuse, damage, alignment changes, or future component failure, but it can help identify developing hardware problems.

Mobile Commercial Hardware Service Across Southeast Georgia

Handee Lock & Key provides mobile commercial door-hardware service throughout Southeast Georgia.

• Pooler
• Richmond Hill
• Hinesville

• Statesboro
• Sylvania
• Port Wentworth
• Rincon

Service in other nearby communities depends on technician location, project scope, hardware identification, parts availability, and the current schedule.

Larger projects or openings with unidentified hardware may require an initial evaluation before parts and final scheduling can be confirmed.

Why Choose Handee Lock & Key?

Commercial hardware service requires an understanding of how the lock, latch, cylinder, closer, exit device, and existing key system work together.

• A locally owned, family-operated business
• More than five years of hands-on locksmith experience
• Mobile service at the commercial property
• Service involving all kinds of commercial door hardware
• Commercial lock and cylinder service
• Door-closer adjustment and replacement
• Panic-bar and exit-device service
• Storefront hardware experience
• Interchangeable-core experience
• Familiarity with Schlage, SARGENT, Falcon, and BEST systems
• Integration with compatible rekeying and master-key systems
• Practical explanations of hardware condition and scope
• Clear distinction between hardware service and structural door work

Our goal is to help businesses maintain reliable access and properly operating commercial hardware while providing the peace of mind you deserve.

What to Have Ready When Requesting Service

• Property address
• Business or property type
• Number of affected openings
• Description of the problem
• Whether the opening can currently be secured
• Whether the door is an entrance, exit, interior door, or restricted area
• Hardware manufacturer and model, if known
• Whether the hardware connects to an access-control system
• Whether the opening has a master-key requirement
• Desired completion schedule
• On-site contact and authorization information

• Full view of the door from both sides
• Close view of the lock or exit device
• Door edge and latch
• Strike and frame area
• Door closer and arm
• Top and bottom latches or rods
• Exterior trim
• Cylinder or interchangeable core
• Manufacturer labels and model numbers
• Existing holes and hardware preparation

A short video may help when the problem involves movement, closing speed, latching, or intermittent operation.

Proof of authority to service or change the property’s hardware may be required.

Frequently Asked Questions

Do you work with all kinds of commercial door hardware?

Yes. We work with a wide range of commercial locks, cylinders, levers, mortise locks, storefront hardware, door closers, panic bars, exit devices, latches, strikes, interchangeable cores, and related mechanical hardware. The available service depends on the hardware, condition, parts availability, and whether the concern is within locksmith scope.

Do you repair commercial doors?

Our work focuses on locks, cylinders, latches, closers, exit devices, and other commercial door hardware. Structural door, frame, glass, welding, major hinge or pivot, and carpentry work may require a commercial door, glass, welding, or building-service contractor.

Can you adjust a door closer that slams?

Often, but adjustment is not appropriate for every closer. A leaking, damaged, incorrectly sized, or severely worn closer may require replacement. Door and frame conditions can also affect how the closer operates.

Can you service a door that does not latch?

Yes. We can evaluate the lock, latch, strike, closer, and related hardware. If the problem results from structural door or frame movement, significant alignment issues, hinges, pivots, or another condition outside locksmith scope, an additional contractor may be needed.

Do you service panic bars and exit devices?

Yes. We service many mechanical panic bars and exit devices, including compatible cylinders, trim, latches, and operating components. Service depends on the device type, condition, door configuration, and parts availability.

Can you replace a storefront lock?

In many cases, yes. We work with many storefront cylinders, deadlatches, hook bolts, and related narrow-stile hardware. The correct replacement depends on the existing preparation and hardware configuration.

Can you match new commercial hardware to our existing keys?

Often, when the new cylinder or lock is compatible with the existing keyway and key system. We evaluate the existing keys, lock brand, cylinder format, and master-key requirements before confirming compatibility.

Do you work with Schlage, SARGENT, Falcon and BEST hardware?

Yes. We work with many Schlage, SARGENT, Falcon, and BEST commercial lock and key products, along with hardware from other manufacturers. Service depends on the specific product and required parts.

Do you work with interchangeable cores?

Yes. We service many small-format and large-format interchangeable-core applications, including BEST-style and compatible systems. The core, housing, keyway, and control-key requirements must match.

Can you install hardware that we purchased?

Possibly. Customer-supplied hardware must match the door preparation, function, dimensions, key system, and intended application. We cannot guarantee installation or operation of incorrectly selected or incomplete hardware.

Do you install electronic access control?

This page focuses on mechanical commercial locks and door hardware. Mechanical portions of an electronically controlled opening may be within scope, but electronic programming, wiring, power supplies, and complete access-control installation should be confirmed separately.

Can you tell whether our hardware meets building or fire codes?

We can evaluate the locksmith and hardware condition, but we do not present a standard service visit as a formal building, fire, accessibility, or life-safety inspection. The property owner may need to consult the applicable authority, inspector, architect, door professional, or other qualified specialist for formal compliance decisions.

Do you provide mobile service?

Yes. Handee Lock & Key provides mobile commercial hardware service at businesses and managed properties throughout our Southeast Georgia service area.

Request Commercial Door Hardware Service

• Commercial locks and levers
• Mortise or cylindrical hardware
• Storefront locks
• Door closers
• Panic bars
• Exit devices
• Commercial cylinders
• Interchangeable cores
• Latches and strikes
• Hardware replacement
• Hardware integrated with an existing key system
• Mechanical hardware evaluation

Please provide the property address, number of affected doors, description of the problem, and clear photos of the hardware when you call.

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• Commercial Locksmith Services
• Business Rekeying & Master-Key Systems
• Frequently Asked Locksmith Questions
• Southeast Georgia Service Areas