Who we are
We are a family owned locksmith company. We offer a full service lock shop with a focus on customer service.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Text Messages, Calls, and TCPA Notice
If you provide your phone number, you agree we may contact you by call and/or text message for the limited purposes described below.
We do not send marketing texts. SMS consent is not shared with third parties or affiliates for marketing purposes.
Purpose of communications:
If you opt in to receive texts from us, we use your mobile number to send transactional and service-related messages only for example:
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Confirm, schedule, or update appointments (including arrival/ETA updates), and/or
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Request information needed to provide service (such as photos of a door, lock, vehicle, key, or related hardware)
No condition of purchase:
Providing your phone number and consenting to receive texts/calls is not required to purchase services. You may request alternative contact methods.
Message frequency:
Message frequency varies based on your appointment and service request.
Opt-out:
You can opt out of text messages at any time by replying STOP. You may also contact us at 912-527-8700 or info@handeelockandkey.com to opt out. After you opt out, you may still receive non-marketing communications that are necessary to complete a transaction you requested, where permitted by law.
Help:
Reply HELP or contact us at 912-527-8700.
Carrier notice:
Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Autodialer / prerecorded messages:
We do not send marketing texts. If we ever use automated technology for texts/calls, we will do so consistent with applicable law and your consent preferences.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Handee Lock and Key does not sell your personal information.
We also do not share your personal information with third parties for their own marketing.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.